Carrier Load Matching

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Summary:

NEXT Product Manager, Jasmine Pu, walks through NEXT’s Carrier performance scorecard and automated load matching that improves the carrier marketplace experience and drives adherence to shipper SLAs.

Read the Transcript:

At NEXT, we foster a healthy marketplace by rewarding high-performing carriers and providing top-notch service to our shippers.

Aligned with our customers’ service requirements and industry benchmarks, NEXT’s Carrier Performance Scorecard measures the performance of a carrier based on their historical record, including the cancellation rate, timeliness of document submission, pickup and delivery performance, and consistency in the platform. Carriers can see their performance, expectations, and tips for improving their scorecard directly in the NEXT mobile app.

To appreciate and reward our top performing carriers, ATLAS matches these carriers to exclusive loads based on their location, schedule, and current availability to view and book before other carriers can access them in the NEXT drayage marketplace. This ‘head start’ feature allows these top carriers to get first pick of the loads most relevant to them, further enhancing their working efficiency and ensuring their commitment to the platform.

With our Carrier Performance Scorecard and automated load matching, we’ve made the process of booking loads faster, more efficient, and tailored to both carrier and shipper needs. It’s a win-win situation for everyone involved making drayage simple, smart, and highly efficient.

If you’re ready to have high-performing carriers move your freight, let us know. We’d be happy to make you NEXT.